Bin services

organics, recycling and landfill bins

Council provides residential properties across the shire with a four-bin kerbside service.

Use the links below to report a missed, stolen or damaged bin, apply for a new bin service, get a larger or extra bin, or to cancel a bin service.

Bin Amnesty for extra kerbside waste bins

Does your household have extra Council wheelie bins?

We’re holding a bin amnesty to collect extra unpaid kerbside waste bins.

Unpaid waste bins cost Surf Coast Shire Council to collect. By removing the kerbside collection of the unpaid bins we help to reduce costs.

Each household pays a waste charge through their rates for collection of four bins, one for each type of kerbside waste we collect: red lidded bin for landfill, yellow lidded bin for recycling, lime green lidded bin for FOGO (Food Organics and Garden Organics) and purple lidded bin for glass only.

Larger or extra bins

Households can pay for extra bins or upgrade to a larger size bin. The extra bins stay at a property if it is sold and the new owners may be unaware they are paying for extra bins.

This bin amnesty is a chance for households to assess what bins they have and return any extra kerbside waste collection bins.

What happens next?

All households that have paid for an extra or upgraded bin will be sent a letter explaining what extra bins they have on their property. At the same time Council staff have been placing stickers on these bins to easily identify the approved extra bins.

In the coming months Council’s waste contractor will stop emptying extra kerbside waste bins that are not marked with the correct sticker. Council staff will then start removing any extra Council-issued kerbside waste bins not paid for.

All Council kerbside waste bins will have a Surf Coast Shire logo stamped into the bin and are council property. Any bins without the logo will not be emptied.

Questions?

If you have a question about what bins are at your property and to check if you have any extra bins call Council on 5261 0600 or email info@surfcoast.vic.gov.au and include ‘Bin Amnesty’ in the subject line.

For other information about bin services including the bin amnesty and cancelling extra or larger bins go to surfcoast.vic.gov.au/BinServices

 

My bin was missed, or only half emptied

Let us know your bin was missed by completing the online form, or calling us on 5261 0600.

Report a missed bin now

After you've reported your missed bin, leave the bin on the kerbside until the truck returns to empty it.

My bin is missing or has been stolen

If your bin is missing, or you believe it has been stolen, call us on 5261 0600 or complete an online report.

Report a missing or stolen bin now

My bin is damaged and needs repairs or replacement

Council owns your kerbside bins, but it’s your job to keep them clean and in good condition.

Check your bins occasionally and contact us if they have cracks in the body, broken lids, missing pins or wobbly wheels – we’ll repair or replace them for free.

And remember, if you sell or move house, leave the bins and the kitchen benchtop caddy behind for the next person to use.

Report a damaged bin

Apply for an extra bin

The standard kerbside service includes one of each type of bin:

  • FOGO (lime green lid)
  • Recycling (yellow lid)
  • glass-only (purple lid)
  • landfill (red lid)

If necessary you can get an additional bin of any type for an annual fee. 

If you move to another property within Surf Coast Shire, you must notify Council so we can update your records. Call us on 5261 0600 or at info@surfcoast.vic.gov.au

It is your responsibility to notify Council when you no longer require the extra bin.

Apply for an extra bin now

Exchange my bin for a larger bin

The standard kerbside service includes:

  • 240-litre FOGO bin (lime green lid)
  • 240-litre recycling bin (yellow lid)
  • 140-litre glass-only bin (purple lid)
  • 140-litre landfill bin (red lid)

If these bin sizes do not meet your household’s requirements, you can apply for a larger bin for a fee (once-off fee for the FOGO, recycling and glass bins, and annual fees for the landfill bin).

Existing bins replaced with larger bins must be completely EMPTY before they can be exchanged.

If you move to another property within Surf Coast Shire, you must notify Council so we can update your records. Call us on 5261 0600 or at info@surfcoast.vic.gov.au

Apply for a larger bin now

Cancel my extra or larger bin

Cancelled bins should be left on the kerbside for removal or exchange. The bin/s must be completely EMPTY.

Cancel my extra or larger bin now

Apply for a new URBAN kerbside bin service

Complete this form if you:

  • have a recently constructed home
  • live in a township/urban area
  • need to apply for a new kerbside bin service for your home.

If you have purchased an existing dwelling and any of the kerbside bins are missing, please use the Bin Replacement Form or call us on 5261 0600.

Apply for a new URBAN kerbside bin service

Apply for a new RURAL kerbside bin service

Residents of properties that are classified as rural have a choice of whether or not to use Council's kerbside bin service. If you choose to use Council's service, you will use the four bin system.

Complete this form if you:

  • live in a rural collection area
  • need to apply for a new kerbside bin service for your home.

Apply for a new rural kerbside bin service