Bin services
Council provides residential properties across the shire with a four-bin kerbside service.
Use the links below to report a missed, stolen or damaged bin, apply for a new bin service, get a larger or extra bin, or to cancel a bin service.
My bin was missed, or only half emptied
Let us know your bin was missed by completing the online form, or calling us on 5261 0600.
Report a missed bin now
After you've reported your missed bin, leave the bin on the kerbside until the truck returns to empty it.
My bin is missing or has been stolen
If your bin is missing, or you believe it has been stolen, call us on 5261 0600 or complete an online report.
Report a missing or stolen bin now
My bin is damaged and needs repairs or replacement
Council owns your kerbside bins, but it’s your job to keep them clean and in good condition.
Check your bins occasionally and contact us if they have cracks in the body, broken lids, missing pins or wobbly wheels – we’ll repair or replace them for free.
And remember, if you sell or move house, leave the bins and the kitchen benchtop caddy behind for the next person to use.
Report a damaged bin
Apply for an extra bin
The standard kerbside service includes one of each type of bin:
- FOGO (lime green lid)
- Recycling (yellow lid)
- glass-only (purple lid)
- landfill (red lid)
If necessary you can get an additional bin of any type for an annual fee.
If you move to another property within Surf Coast Shire, you must notify Council so we can update your records. Call us on 5261 0600 or at info@surfcoast.vic.gov.au
It is your responsibility to notify Council when you no longer require the extra bin.
Apply for an extra bin now
Exchange my bin for a larger bin
The standard kerbside service includes:
- 240-litre FOGO bin (lime green lid)
- 240-litre recycling bin (yellow lid)
- 140-litre glass-only bin (purple lid)
- 140-litre landfill bin (red lid)
If these bin sizes do not meet your household’s requirements, you can apply for a larger bin for a fee (once-off fee for the FOGO, recycling and glass bins, and annual fees for the landfill bin).
Existing bins replaced with larger bins must be completely EMPTY before they can be exchanged.
If you move to another property within Surf Coast Shire, you must notify Council so we can update your records. Call us on 5261 0600 or at info@surfcoast.vic.gov.au
Apply for a larger bin now
Cancel my extra or larger bin
Cancelled bins should be left on the kerbside for removal or exchange. The bin/s must be completely EMPTY.
Cancel my extra or larger bin now
Apply for a new URBAN kerbside bin service
Complete this form if you:
- have a recently constructed home
- live in a township/urban area
- need to apply for a new kerbside bin service for your home.
If you have purchased an existing dwelling and any of the kerbside bins are missing, please use the Bin Replacement Form or call us on 5261 0600.
Apply for a new URBAN kerbside bin service
Apply for a new RURAL kerbside bin service
Residents of properties that are classified as rural have a choice of whether or not to use Council's kerbside bin service. If you choose to use Council's service, you will use the four bin system.
Complete this form if you:
- live in a rural collection area
- need to apply for a new kerbside bin service for your home.
Apply for a new rural kerbside bin service